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The TicketDisco.com Guarantee
Will my tickets arrive in time for the event?
Your tickets will be delivered to the billing address you provide; most tickets are shipped via Federal Express. We guarantee that the tickets will be shipped to you in sufficient time so that at least one delivery attempt will be made before the event occurs.
Your tickets will be the exact tickets you ordered or better seats than you paid for.
If you do not receive the exact tickets you ordered, TicketDisco guarantees that replacement tickets will be of equal or greater value than the tickets originally requested.
Will my tickets be real, legitimate tickets valid for entry?
Unless otherwise noted as part of the ticket description, any tickets you buy from TicketDisco.com are guaranteed to be authentic tickets, valid for entry to the event. If you are denied admission by the venue, TicketDisco.com will investigate the incident and will refund the full cost of tickets, including shipping and service fees, if we find that the mistake was ours.
Will my tickets be completely refunded if the event is cancelled?
If an event is permanently cancelled, TicketDisco.com will coordinate with the selling broker to provide you with a full refund of the ticket price, including any service fees.
How can I contact you if I have questions or a problem?
If you need to contact us with any questions or concerns with your ticket order then please contact us at 1-888-456-TIXX(8499).
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Our Ticket Guarantee
"This is a fun site! I found tickets quickly and I had a great time at the concert!"
- Laura, NYC
"Thank you for the great tickets. They arrived the next day and we had no problems."
- Nathan, Seattle
"Your tickets were cheaper than those other big ticket sites. I will remember you for next time!!"
- Jennifer, Toronto
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